Last updated: 2/20/2026
GradeVideo ("we," "us," or "our") is committed to protecting the privacy of students, teachers, and educational institutions that use our video-first educational platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with FERPA, COPPA, and other applicable privacy laws.
We collect information you provide directly to us, such as when you create an account, including: name, email address, role (teacher, student, administrator), school/district affiliation, and account credentials.
As an educational service, we collect and process student education records, including: video submissions, assignment feedback, grades, rubric assessments, timestamps, and comments. These are protected under FERPA.
We automatically collect information about your interaction with our service, including: access logs, IP addresses, device information, browser type, pages viewed, and time spent on features.
We process and store video content uploaded by users, including: assignment submissions, teacher-created content, and feedback videos. Video processing includes transcoding, thumbnail generation, and optimization for playback.
We use your information to: provide and maintain our educational platform, process video content, facilitate assignment workflows, enable grading and feedback, and ensure service functionality.
For educational institutions, we use information to: support teaching and learning, enable assessment and grading, facilitate student-teacher interaction, and provide administrative oversight.
We analyze usage patterns to improve our service, develop new features, optimize performance, and enhance user experience. All analysis is done in aggregate and anonymized where possible.
We use information to comply with legal obligations, respond to lawful requests, protect our rights and property, and ensure platform security and integrity.
Within our platform, information is shared according to educational roles: teachers can access student work in their classes, students can access their assignments and feedback, administrators can access data within their jurisdiction.
We use third-party service providers ("subprocessors") to help operate our service. These include: Vercel (hosting), PlanetScale (database), Cloudflare (CDN and security), Mux (video processing), and PostHog (analytics). All subprocessors are contractually bound to protect your data.
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
We implement industry-standard security measures including: encryption in transit and at rest, secure authentication protocols, regular security audits, access controls, and monitoring systems. We maintain appropriate administrative, technical, and physical safeguards to protect student education records under FERPA.
We retain information as long as necessary to provide our service and comply with legal obligations. Educational records are retained according to institutional requirements and applicable laws. Users can request deletion of their account and associated data, subject to legal and educational record-keeping requirements.
Users can access and update their personal information through their account settings. For educational records, access and correction rights are governed by FERPA and institutional policies.
Users can request copies of their data in a structured, machine-readable format. Educational institutions may request bulk data exports for administrative purposes.
Users can request deletion of their account and personal data. We may retain certain information required for legal compliance or legitimate business interests.
Our service is designed for educational use with school oversight. We do not knowingly collect personal information from children under 13 without verifiable parental consent or school authorization. Schools act as intermediaries for parental consent in educational contexts.
Our service operates primarily in the United States. Data may be processed and stored within the U.S. and may be transferred to subprocessors located in other countries with appropriate safeguards in place.
We use essential cookies for service functionality and authentication. We may use analytics cookies to understand usage patterns. Users can control cookie preferences through browser settings, though some features may not function without essential cookies.
We may update this Privacy Policy from time to time. We will notify users of material changes via email or prominent notice within our service. Your continued use of the service after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your data rights, please contact us: